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Reward Points

Introducing Reward Points

Every customer at can take advantage of our rewards points program.  Our Reward Points program rewards you when you shop at our online store by crediting your account with points which you can use as a discount against future purchases - collect enough reward points and you can even get free products.

How do I apply?

Don't worry, no forms to fill out, simply create an account and everything else is automatic. 

How do I earn points?

You earn points when you purchase products that have a points value.  Each time you purchase an eligible product you'll get 1 point per £ spent, purchase multiple products and all the points are added together.  So, if you spend £75 on eligible products you will get 75 points credited to your account.

What are they worth?

Reward points give you a rolling 5% discount on the value of your purchases.  To put it another way, each 1 point is worh a £0.05p discount off future purchases. If you spend £100 on eligible products then you can get £5 off a future purchase.

Which products are eligible?

Nearly all of them. Any product that has 'Price in reward points:' under the product price on the product page is eligible.  Current exceptions to the reward points are bondage cages and related products and some of our steel restraints.

How do I know if I have any Reward Points?

Simply login to your account and click on the 'Reward Points' link.  This will show you a summary of all your reward points and transactions.

How Do I redeem my points?

If you have reward points then you can use a many or as few of them as you like against any eligible products in your shopping cart - the more points you use the bigger the discount upto and including the price of the product.

If you have reward points that you want to use then simply visit the shopping cart page before going to checkout.  If your basket has eligible products in it and you have reward points available then you will see a link 'Use Reward Points (Available xx)' on the shopping cart page.  Enter the number of points you would like to use up to the maximum number that you have available and click the apply button.  You can then procede to the checkout.

Limitations and Disclaimers:

  • Points are only awarded when the payment for an order has been successfully processed and your order is ready for despatch.
  • Points will be deducted if you cancel the order either before it is despatached or if it is returned for a refund.
  • Points are not transferable to other customers. If there is a problem with your account or you would like to consilidate multiple accounts then please get in touch so we can sort this out for you.
  • Points can't be used to pay for taxes or shipping costs.
  • Points have no cash value except when used in conjunction with an order. You can not trade any unused points balance for cash.
  • Points are only available to online customers that create an account before placing any eligible orders.
  • We reserve the right to ammend or suspend the Reward Points program without notice.